Pension Credit – How To Claim

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How To Claim Pension Credit

4  How To Claim

The quickest way to apply for Pension Credit is by phone. A friend or family member can call for you – you must be with them when they call.

Pension Credit claim line

Telephone: 0800 99 1234

Textphone: 0800 169 0133

Monday to Friday, 8am to 6pm

You can use a paper application if you’re unable to make a claim by phone. Contact a voluntary organisation (for example Citizens Advice or AgeUK) in your area – or get a friend or family member to call the helpline to ask for a paper application.

 

What you need to claim

You will need:

  • your National Insurance number
  • information about your income, savings and investments
  • your bank account details

The earliest you can start your application is 4 months before you reach Pension Credit qualifying age. You can claim any time after you reach Pension Credit qualifying age but your claim can only be backdated for 3 months.

 

Appeal a decision

You can appeal to the Social Security and Child Support Tribunal if you disagree with a decision. You must usually ask for ‘mandatory reconsideration’ before you appeal.

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