Warm Home Discount – Are You Eligible And How To Claim

Warm Home DiscountWith the steep rise in energy bills, ensure you’re fully informed about the Warm Home Discount scheme – it’s financial assistance available from the government to help keep your heating costs down this year. If you’re over 60 and receiving the state pension you might qualify. You could also qualify if you’re receiving any one of Universal Credit, Income Support, Employment and Support Allowance, Jobseeker’s Allowance or Housing Benefit.

1 What you’ll get

In Winter 2024-5, you could get £150 off your electricity bill through the Warm Home Discount Scheme. The money isn’t paid to you – it’s a one-off discount on your electricity bill between November and March.

The discount won’t affect your Winter Fuel Payment or any Cold Weather Payment.

To get this help with your energy bills, you’ll also need to make sure that you’ve claimed pension credit, or claimed one from the list of other benefits below that prove you’re on a low income and have high energy costs.


Is your electricity supplier part of the Warm Home Discount scheme?

Receive a list of suppliers who are part of the Warm Home Discount scheme, and a monthly newsletter and email alert confirming details of changes to the Energy Price Cap as they're announced, who will qualify and how to claim.

Pre-pay or pay-as-you-go meters

You can also qualify for the Warm Home Discount if you use a pre-pay or pay-as-you-go electricity meter. Your electricity supplier can tell you how you’ll get the discount if you’re eligible (see below), for example a voucher you can use to top up your meter.

7 Money Saving Energy Tips

2 Eligibility for the Warm Home Discount

You qualify for the Warm Home Discount if all of the following apply:

  • your electricity supplier was part of the scheme
  • your name (or your partner’s) was on the bill
  • you were getting the Guarantee Credit element of Pension Credit (even if you get Savings Credit as well)

If you don’t qualify You may be able to apply directly to your electricity supplier for help if you don’t get the Guarantee Credit element of Pension Credit but:

  • you’re on a low income
  • your property has a high energy cost score based on its characteristics
  • you receive any of the following means-tested benefits: Universal Credit, Income Support, Employment and Support Allowance, Jobseeker’s Allowance or Housing Benefit.
  • You could also qualify if your household income falls below a certain threshold and you get either Child Tax Credit or Working Tax Credit.

Check with your electricity supplier to see if you’re eligible and how to apply.

| The Warm Home Discount Scheme for winter 2023-4 has closed, it will reopen in October 2024.

For information on next year’s scheme when it’s announced, sign up to our Newsletter updates.

3 How to Claim The Warm Home Discount

If you qualify for the discount, you’ll get a letter this autumn or winter telling you either:

  • you don’t have to apply – you’ll get the discount automatically
  • to apply by February 2025 – the letter will tell you why and how

You’ll receive a letter between October 2024 and January 2025 telling you about the discount if you’re eligible.

Most eligible households will receive an automatic discount.

Warm Home Discount Scheme Telephone: 0345 603 9439 Monday to Friday, 8:30am to 4:30pm Find out about call charges

Warm Home Discount Team 2.1.P Peel Park Brunel Way Blackpool FY4 5ES

Further help with energy bills: If you’re receiving the State Pension you will also be eligible for a Winter Fuel Payment of up to £600 >

Winter Fuel Payment 2024 >

How to get a Cold Weather Payment >





Is your electricity supplier part of the Warm Home Discount scheme?

Receive a list of suppliers who are part of the Warm Home Discount scheme, and a monthly newsletter and email alert confirming details of changes to the Energy Price Cap as they're announced, who will qualify and how to claim.